A 76-Year-Old's Guide to Business Success

Rose Fass, a 76-year-old business veteran, has a unique story to tell. She's not just any business consultant; she's the brains behind fassforward Consulting Group, a company that's helped some of the biggest names in the game, like SpaceX and Chick-fil-A, grow and succeed. But let's rewind a bit. Fass didn't start at the top. She began her journey at Xerox in 1977, a time when the business world was dominated by men. She faced challenges, like being overlooked and even humiliated, but she didn't let that stop her. Instead, she chose to be "glib, " using humor and wit to gain respect and hold her own. Fass's journey is a testament to the power of resilience and adaptability. She's seen it all, from the rise of voicemail and email to the latest AI craze. And she's got some solid advice for business leaders: AI is not a replacement for human intelligence, but a tool to help achieve business goals. But Fass's wisdom doesn't stop at technology. She's a strong advocate for emotional intelligence, mentorship, and creating a "high touch" workplace environment. She believes in the power of open communication, setting aside time for team check-ins, and fostering a culture where everyone feels valued and heard. Fass's story is a reminder that age is just a number. She's a living example of how experience, vitality, and a willingness to learn can make a significant impact in the business world. So, if you're a young entrepreneur or a seasoned professional, there's always something to learn from Fass's journey.