BUSINESS
Amazon's Warehouse Quotas: Balancing Speed and Safety
USATue Dec 17 2024
Ever thought about what goes on in Amazon's warehouses? It's a fast-paced world in there, with workers rushing to meet tough quotas. But is speed coming at a cost? Internal reports reveal that Amazon employees face a high risk of injuries due to these strict rules. The constant pressure to move faster and pick more items leads to severe joint and muscle problems. Despite warnings about safety, the company's bosses seem more concerned with keeping production high and profits rolling in. A US Senate investigation even found that Amazon was aware of these risks but chose to ignore them. Amazon, however, claims these reports are outdated and that they've made improvements. But workers still grumble about the tough quotas and the lack of good medical care when they get hurt. So, where does the balance lie between speed and safety?
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questions
In light of the Senate report, how valid are Amazon's claims that its injury rates are close to or below the industry average?
If Amazon’s productivity quotas are so safe and reasonable, why are there studies suggesting otherwise?
Are there other internal studies that Amazon is not revealing to the public?
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