American Airlines' New Tech: Ending Gate Rush Chaos

Ever felt like you're in a race just to get on a plane? American Airlines is trying to fix that with new tech. Instead of people crowding gates early, they're testing a tool that gives gate agents a heads-up when passengers jump the line. This tool is meant to make boarding fairer and smoother. Remember those people who rush the gate before their group is called? They're called "gate lice. " American Airlines isn't calling their customers that, but they want to solve the problem. This new tech will help keep boarding in order. The airline wants to make sure passengers board in the right order. Whether you have a fancy seat or a special card, you should board when it's your turn. This new tool will help make that happen. Right now, American Airlines is testing this tech in a few airports. They want to see if it works before rolling it out everywhere. Albuquerque, Tucson, and Washington D. C. are the first to try it out.