Belize Bank's Big Tech Upgrade

Belize Bank, a long-standing financial institution in Belize, is teaming up with i2c Inc. to give its technology a major overhaul. This partnership aims to bring Belize Bank into the digital age, making banking more accessible and secure for everyone in the country.

A Century-Old Institution Embracing the Digital Age

The bank, which has been around for over a century, is now focusing on expanding its digital services. With i2c's help, Belize Bank can quickly add new features and improve its existing ones. This includes offering personalized debit card programs and better fraud prevention tools.

Inclusivity and Customer-Centric Innovation

One of the bank's main goals is to include more people in the financial system. By making digital onboarding simpler, Belize Bank hopes to reach those who have been left out of traditional banking. This move is part of the bank's long-term plan to meet the needs of its current customers while preparing for the future.

Progress in Digital Transformation

Belize Bank has already made some progress with its digital transformation. It introduced the country's first digital wallet and launched a fully digital loan application process. With i2c's support, the bank is enhancing its digital self-service experience, making it easier for customers to manage their credit cards.

Personalized and Localized Financial Solutions

The partnership also allows Belize Bank to offer more personalized card products. These products can be tailored to meet the specific needs of customers, such as debit cards with cashback rewards tied to specific merchant categories. Additionally, the bank's commitment to providing localized, English-language support is crucial in a market where many global providers default to Spanish.

Unified Systems for a Seamless Experience

With a cloud-based architecture supporting the integration, Belize Bank can now unify its core systems. This ensures a seamless customer experience from the front end to the back office. This collaboration is a significant step towards building a more inclusive and resilient financial ecosystem in Belize, designed to meet the needs of today's digital-first customers and tomorrow's innovations.