Building Trust in a Partisan World: Lessons from Wikipedia

Wikipedia's co-founder, Jimmy Wales, has a lot to say about trust. His new book, "The Seven Rules of Trust, " talks about how trust can be built in big groups, like businesses, governments, and even online spaces. He believes that trust is built on purpose, being nice, and working together. Wikipedia is a big deal. It's a place where people from all over the world work together to create a free online encyclopedia. But it's not always easy. Some people say Wikipedia is biased. Others say it's not trustworthy. Jimmy Wales says these criticisms should be taken seriously. He thinks Wikipedia should always be looking for ways to improve.One big criticism is that Wikipedia has a list of sources it doesn't trust. Some people say this list is biased. But Jimmy says this list is just a guide. It's there to help people find the best sources. He says it's not perfect, but it's a good start. Jimmy also talks about how information can become politicized. He gives the example of masks during the pandemic. At first, people were told not to wear masks. Then, they were told to wear masks all the time. This made people confused and distrustful. Jimmy says not everything is political. Sometimes, it's just about the facts. Wikipedia has been around for a long time. It has a big budget and a lot of supporters. Jimmy says Wikipedia will keep going, no matter what. But he also says the bigger question is about trust in our information ecosystem. He thinks we need to work together to build trust, not tear it down.