Caring Connections: The Power of Relationships in Long-Term Care

This: older adults living in long-term care homes, not just as residents, but as people with unique stories and needs. This is the core of relationship-centered care (RCC). But what does it really look like in practice? Researchers took a close look at studies from the past two decades, focusing on Australia, Europe, New Zealand, and North America. They found that RCC isn't just about being friendly; it's about building real connections and exchanging respect. When done right, it can make a big difference. Care quality improves, and everyone—residents, families, and staff—works better together. But it's not always smooth sailing. Individual and organizational factors can either help or hinder this approach. The goal? To figure out what makes RCC tick, so policymakers and caregivers can make it even better.