Closing Days of a Footshop Legacy

Footworks, a local shoe repair and orthotics shop that had been part of the community for almost five decades, is closing its doors. The business began in 1978 when Gary Lavoie and his wife Dorothy turned a tax refund into a new venture after their tree‑cutting company failed during a severe blizzard. They started with simple shoe repairs, but the shop grew into a specialist in custom orthotics and high‑end imported footwear. Gary’s love of leather began early, working at a downtown Attleboro shop. When the tree business collapsed, moving into shoe repair felt natural. The couple opened a second location in Seekonk and later a third on Pleasant Street, which became the main hub. By then, they were servicing dry‑cleaning customers in Providence, handling large orders and meeting a 24‑hour turnaround with two shifts of staff.In the 1990s, Gary decided to expand beyond repairs. He studied at Oklahoma State University and earned certification as a pedorthist, allowing him to create custom orthotic devices. This new skill set helped the shop address foot health issues and attracted a loyal customer base who praised Gary’s expertise. The business also added sales of premium shoes from around the world to counter a decline in repair work. However, online shopping has made it easier for customers to replace damaged shoes instead of repairing them, which slowed Footworks’ revenue. Despite a strong community presence and heartfelt testimonials—customers call Gary the “guru of foot care”—the shop is winding down. Signs announcing the closure are posted inside and outside, and staff plan to sell remaining inventory before the end of March. Some patrons begged Gary to stay, but he believes it is time to retire after a fulfilling career.