Digital tools in home care: What helps nurses embrace them?

Healthcare systems worldwide are struggling with more patients and fewer workers. Many countries now rely on digital helpers to fill the gaps. One such tool is Remote Care Assist, a video-call system that lets home care staff ask experts for advice in real time. But the big question is: will the nurses actually use it?Past studies show that new tech often fails if the people using it don’t see the point. Caregivers might ignore a system they think is just extra work. So, the real test isn’t whether the tech works—it’s whether the staff finds it useful for their daily jobs. Surprisingly, little research has looked at how caregivers feel about these tools. Most focus on cost or technical features instead of the people who matter most: the nurses and aides in patients’ homes. Without their buy-in, even the best system will gather digital dust.