Fixing a Big Oops: Windows 11's Recovery Mode Glitch and the Urgent Patch

Windows 11 users, take note! A significant fix is on its way. A recent update caused a major problem with the Windows Recovery Environment (WinRE). This tool is essential for fixing your PC when it crashes or displays the infamous Blue Screen of Death. However, after the October 2025 update, the mouse and keyboard stopped working in WinRE. This is a critical issue because you can't use any recovery tools if you can't click or type.

Emergency Update Released

Microsoft has swiftly released an emergency update, KB5070773, to resolve this problem. This update is being automatically rolled out for Windows 11 versions 24H2 and 25H2. It is part of the "2025-10 Cumulative Update" and is a must-have to restore functionality to your recovery tools. The update may initially appear as optional but will install automatically on October 20th. After installation, your Windows version will be updated to Build 26200.6901 for 25H2 and 26100.6901 for 24H2.

Do You Need This Update?

If you're not planning to use the recovery tools, you might consider skipping this update. However, for safety, it's advisable to install it. Additionally, the November 2025 Patch Tuesday will also include this fix.

Troubleshooting Installation Issues

If you encounter problems installing the update, you can download it directly from the Microsoft Update Catalog. There's no need to worry about the SSU (Servicing Stack Update) if it's already installed on your PC.

Testing and Confirmation

Microsoft has tested this update across various Windows 11 configurations and confirmed that it resolves the WinRE issue. They also noted that if you're stuck on WinRE and unable to install the update, you can use a PS/2 keyboard or mouse if your PC has a PS/2 port. In the worst-case scenario, you can use a USB Recovery drive.

Conclusion

If you're a Windows 11 user, ensure you install this update. It's a lifesaver when things go wrong with your PC.