HEALTH
How COVID-19 Changed the Game for Phone-Based Pharmacy Help
Wed Jul 02 2025
The COVID-19 pandemic forced many industries to adapt, and healthcare was no exception. One area that saw a big shift was telepharmacy, where pharmacists provide services over the phone. This wasn't a brand-new idea, but the pandemic gave it a huge push.
Before COVID-19, telepharmacy was already helping people in remote areas get the medical help they needed. It was a convenient way to access specialized services without having to travel far. But when the pandemic hit, the benefits became even clearer. With people stuck at home and worried about catching the virus, telepharmacy became a safer way to get medical advice.
But did telepharmacy work better during the pandemic than before? That's the big question. Some people think it did, because it kept people safe and still gave them the help they needed. Others aren't so sure. They wonder if the rush to use telepharmacy might have led to mistakes or overlooked issues.
One thing is for sure: telepharmacy isn't going away anytime soon. Even as the pandemic eases, many people have gotten used to the convenience of phone-based medical help. But as with any new technology, there are still kinks to work out. For example, not everyone has access to a phone or the internet, which can make it hard for some people to use telepharmacy services.
Another thing to think about is the quality of care. Is it the same as going to a pharmacy in person? Or are there some things that just can't be done over the phone? These are important questions that need to be answered as telepharmacy becomes more common.
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questions
If telepharmaceutical services become the norm, will pharmacists start prescribing memes instead of medications?
How do the outcomes of telepharmaceutical services compare to in-person pharmacy consultations in terms of patient satisfaction and health outcomes?
Will telepharmacy lead to a future where robots dispense medications and pharmacists just sit around drinking coffee and watching cat videos?
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