HEALTH
How Telehealth is Changing Emergency Mental Health Care
USAFri Jun 27 2025
Suicide is a big problem in the U. S. , hurting many people and communities. When someone is at risk, they often go to the emergency room. But there's a problem: not enough mental health experts are available. This leads to long waits and unnecessary hospital stays.
To fix this, telehealth was introduced in two Massachusetts emergency rooms. This means doctors can talk to patients through video calls. But what do patients and doctors think about this new way of doing things?
Telehealth can help, but it's not perfect. Some patients might not like talking to a doctor on a screen. Others might feel more comfortable because they're in a familiar place. Doctors also have their own thoughts. They might worry about not being able to read patients as well as in person.
This new method is still being tested. It's important to see if it really helps or if there are better ways to support people in crisis. The goal is to make sure everyone gets the care they need, when they need it.
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questions
Are telehealth mental health evaluations in EDs being used to collect sensitive patient data for undisclosed purposes?
What happens if the Wi-Fi in the emergency department is slower than a snail on a coffee break during a telehealth session?
Can patients request a telehealth therapist with a funny background, like a virtual tropical beach, to lighten the mood during a serious evaluation?
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