A CEO's Morning Run Sparks Big Ideas for Chili's

Top leaders often have strict daily routines, but few make early-morning exercise a core part of their decision-making process. The CEO of a large restaurant chain starts his day with a run not just for health, but as a moving brainstorming session. Between 5 and 6 a. m. , he logs over three miles, thinking through business challenges while his dog joins for a slower walk afterward. This unusual habit isn't just about fitness—it's where some of the best ideas for improving operations across nearly 1, 100 locations begin. His leadership style mirrors this hands-on approach. Instead of relying solely on reports or meetings, he actively seeks input from the people who know Chili's best: the staff on the ground. Regular visits to restaurants turn into "listening sessions" where employees share what’s working and what needs fixing. Surprisingly, many of the chain’s most impactful changes—like switching to monthly inventory checks instead of weekly—came directly from these conversations.The day shifts quickly from personal reflection to high-energy collaboration. By 8:30 a. m. , he’s at headquarters, diving into strategy meetings, reviewing customer feedback, and taste-testing new menu ideas in the test kitchen. Sometimes it’s as simple as tweaking how fajitas are served or testing dessert innovations. Small details matter because, in an industry where even minor improvements can boost sales, every idea gets scrutiny. Yet running a massive operation requires balancing big-picture thinking with on-the-ground reality. His schedule includes everything from investor calls to visiting restaurants, ensuring decisions aren’t made in a vacuum. The message is clear: leadership isn’t just about top-down commands—it’s about staying connected to the daily workings of the business. Even the most successful strategies often start with a simple run and a listening ear.