Bank of America App Glitch: Balances Vanish!
USA, Manhattan, New YorkThu Oct 03 2024
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Waking up to find your bank account balance is suddenly zero. That's what happened to some Bank of America customers on Wednesday. The bank experienced a glitch that made account balances disappear from their app. Customers tried logging in, but many couldn't see their money. Some even saw zeros where their savings should have been!
The trouble started around lunchtime and lasted for hours. Bank of America acknowledged the issue, saying some customers had problems accessing their accounts. They apologized and assured everyone that the glitch was being fixed. But they didn't say what caused it or when everything would be back to normal.
People took to Downdetector, a site that tracks outages, to share their stories. One customer reported seeing zero balances for five accounts totaling over $20,000! Another said their spouse couldn’t log in but saw no balance either. Some could still see their debts, which added to the confusion.
The bank's response was quick, but it left customers wondering if their money was safe. Banks rely heavily on technology, and while these glitches are rare, they can be scary when they happen. It’s a reminder that even with modern banking, things can go wrong, and it's always good to be prepared.
https://localnews.ai/article/bank-of-america-app-glitch-balances-vanish-340dbe42
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