Instacart's Pricing Puzzle: Why Are Groceries Costing Different People Different Amounts?

USAWed Dec 10 2025
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Instacart, a big name in grocery delivery, has been caught using a sneaky pricing trick. It's charging different prices for the same groceries in the same stores, and not telling customers about it. This isn't just happening in one place. It's been spotted in Target and Safeway stores across four cities. For example, in Ohio, one person paid $2. 99 for peanut butter, while another paid $3. 59 for the same jar from the same store on the same day. This isn't a new trick. It's called "dynamic pricing. " You might have heard of it from Uber or Lyft, who raise prices during busy times. Airlines do it too, charging more when lots of people are looking at flights. Even fast-food places are starting to do it, changing prices on digital menus. A study found that nearly three-quarters of grocery items on Instacart had different prices for different people. This could mean shoppers are paying an extra $1, 200 a year on groceries. That's a lot of money, especially when food prices are already high. Instacart says it's not using personal data to set prices. But the study suggests that Instacart and other retailers could use things like age, income, or whether you're a new or returning customer to set prices. Instacart also claims its pricing tests help retailers understand what customers want. But not everyone is convinced. Some grocery stores, like Stew Leonard's, say they would never price items differently for different customers. They believe in being fair and transparent with their prices. Other stores, like Target, say they're not responsible for Instacart's pricing. So, why is this happening? It's all about data and algorithms. Instacart uses a system called Eversight to change prices based on what it thinks customers will pay. But is this fair? And is it something we should be okay with?
https://localnews.ai/article/instacarts-pricing-puzzle-why-are-groceries-costing-different-people-different-amounts-c707eea1

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