EDUCATION
Navigating Student Loan Confusion: What Borrowers Need to Know
Washington, USASat May 17 2025
The student loan landscape has become a maze of uncertainty. Borrowers are facing a mix of resumed collections, legal hurdles, and departmental changes. The U. S. Education Department has restarted involuntary collections on defaulted loans, affecting about 5. 3 million people. This means some borrowers might see their wages garnished by the government. The government's income-driven repayment plans, which lower monthly payments for those with lower incomes, are at the heart of this turmoil. These plans were temporarily halted after a federal court blocked parts of them in February.
The Education Department is now processing applications for income-driven repayment plans, but it's taking longer than usual. The SAVE plan, introduced by the Biden administration, was blocked by a court, leading to a pause in applications. Borrowers enrolled in the SAVE plan are currently in administrative forbearance, meaning they don't have to make payments and interest isn't accruing. However, this forbearance doesn't count toward Public Service Loan Forgiveness.
Borrowers who want to consolidate their student loans can do so through the Education Department's website. This process typically takes around 60 days and allows borrowers to combine multiple federal loans into one with a fixed interest rate. The Public Service Loan Forgiveness program remains unchanged for now, but there are discussions about potential modifications.
One major issue borrowers face is reaching their loan servicers. With so many people trying to get answers, wait times are long, and frustration is high. Borrowers are advised to be patient and persistent. If you're delinquent on your loans, it's crucial to take action to avoid default. Defaulting has severe consequences, including a significant drop in credit score and a seven-year mark on your credit report.
For those already in default, the Education Department offers options like enrolling in an income-driven repayment plan or loan rehabilitation. Loan rehabilitation involves making nine consecutive on-time payments, after which the borrower is taken out of default. The Fresh Start program, which helped borrowers get out of default, ended in August 2024. The government's income-driven repayment plans, which lower monthly payments for those with lower incomes, are at the heart of this turmoil. These plans were temporarily halted after a federal court blocked parts of them in February.
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questions
Why are income-driven repayment plans taking longer to process, and how will this affect borrowers?
If student loan servicers are this hard to reach, should they start offering 'Loans by Appointment Only' like a fancy salon?
Is the delay in processing income-driven repayment plans a deliberate tactic to increase default rates?