BUSINESS

Shipping Giant Changes Course on High-Value Packages

USAMon Apr 28 2025
A major global shipping company has made a swift change in its policy regarding high-value packages sent to U. S. customers. DHL has started shipping packages worth over $800 to individual U. S. consumers again. This change comes just a week after they stopped this service due to new customs rules. The company had to deal with a lot of extra work and delays because of new 10% tariffs. These tariffs led to more thorough checks on packages over $800 entering the U. S. This caused a huge increase in the number of formal customs clearances that DHL had to handle. They were working around the clock to keep up. DHL had to stop shipping high-value packages to consumers but continued business-to-business deliveries. This was because the new rules made the process too complicated and time-consuming. The company had to fill out a lot of paperwork and file a bond for each package. This was a big problem for DHL and its customers. After talking with the U. S. government, DHL found a solution. They can now use a simpler process for packages worth between $800 and $2, 500. This process is called "informal" entry. In this process, Customs and Border Patrol handles the paperwork and calculates the customs duties. This should help DHL get back to normal operations. However, customers might still face delays. This is because DHL has a backlog of packages to clear. The company is working hard to catch up. It is important to note that the new rules are part of a broader trade dispute. This dispute has led to changes in how goods are shipped and taxed. These changes can affect both businesses and consumers. The situation highlights the challenges of international shipping. Changes in trade policies can have a big impact on how goods move around the world. It is important for companies to stay flexible and adapt to these changes. Customers should also be aware of potential delays and changes in shipping policies.

questions

    Will DHL start charging extra for 'tariff therapy' sessions to help customers cope with the delays?
    How might the informal entry process affect the accuracy and efficiency of customs duties calculations?
    Is the sudden reversal of policy a cover-up for a secret agreement between DHL and the U.S. government?

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