BUSINESS
Southwest Airlines: Free Bags are History
Chicago Midway International Airport, USAMon May 26 2025
The days of free baggage are coming to an end at Southwest Airlines. This is a big shift for a company known for its customer-friendly policies. For over 50 years, Southwest has let passengers check two bags for free. This perk was a major selling point and set them apart from other airlines. But times are changing, and so is Southwest.
Baggage fees are a big money-maker for airlines. Last year, U. S. airlines raked in nearly $7. 3 billion from these fees alone. Southwest has been under pressure to boost its revenue. So, starting this week, they will no longer offer free checked bags. This change is part of a broader strategy to overhaul their business model.
Southwest is not just stopping free bags. They are also introducing basic-economy tickets. These are similar to what other major airlines offer. This means passengers might have to pay extra for perks they once got for free. The airline is also ditching its open seating policy. This could make flying with Southwest feel more like flying with any other airline.
So, what does this mean for travelers? Well, it could mean paying more for the same service. It could also mean a different flying experience. Southwest has always been about keeping things simple and affordable. But with these changes, that might not be the case anymore. Travelers will have to weigh the costs and benefits of flying with Southwest.
Southwest's move to charge for checked bags is a sign of the times. Airlines are always looking for ways to make more money. And passengers are always looking for the best deal. This change could shake things up in the airline industry. It could also make travelers think twice about their choice of airline. But one thing is for sure: flying is about to get a little more expensive for Southwest passengers.
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questions
How will the elimination of free checked bags affect Southwest's customer loyalty?
How will the new baggage fees impact the overall customer experience and satisfaction with Southwest Airlines?
What strategies can Southwest implement to offset the potential loss of customers due to the new baggage fees?
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