BUSINESS

The Big Tech Trouble at a Major Retailer

United KingdomWed Apr 23 2025
A well-known British retailer has recently faced a cybersecurity issue. This has led to some problems for customers trying to shop both online and in stores. The company's CEO sent out a message to customers. He said that they had to make some changes to keep everyone safe. The company's stores are still open. Their website and app are working fine. The company has brought in outside experts to look into the problem. They have also told the right authorities about the issue. It is not clear what exactly happened or if any customer information was affected. Some customers have reported problems with paying in stores. Others have had trouble picking up their online orders. The company has not said much about the details of the attack. The retailer has had to limit some of its services. This includes things like picking up online orders in stores and using contactless payments. The company has been working to fix these issues. They serve a huge number of customers every year. This means that any problems can affect a lot of people. Cybersecurity is a big deal these days. With more and more shopping happening online, companies need to be extra careful. This is not the first time a big retailer has had a problem like this. It is a reminder that even big companies can be vulnerable. Customers should be aware of these risks and take steps to protect their own information. The company has not given many details about the attack. This can make it hard for customers to know what is going on. It is important for companies to be open about these issues. This helps customers trust them and know how to stay safe.

questions

    How does Marks & Spencer plan to ensure that all customer data remains secure following this cybersecurity incident?
    How will Marks & Spencer verify that all systems are secure before resuming full operations?
    What specific measures has Marks & Spencer taken to restore normal operations across all affected services?

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