BUSINESS
The Impact of Promoting from Within on Employee Retention
Fri Feb 28 2025
The COVID-19 pandemic brought about a lot of changes in the job market. At first, there were fewer jobs available, but then the market bounced back strongly. This shift gave researchers a chance to see how promoting employees from within (internal sourcing) affects how likely they are to leave their jobs voluntarily.
Internal sourcing is when companies promote their current employees to managerial positions. Some studies show that this can help keep employees from leaving. But, there's a catch. When the job market is strong, these promoted employees might feel more confident about finding better jobs elsewhere. This is because their new skills and experience make them more attractive to other employers.
The pandemic created a unique situation. First, there was a weak job market, and then it became very strong. This allowed researchers to test how internal sourcing affects employee retention in different market conditions.
The researchers used a theory called event system theory and the unfolding model of turnover. They believed that promoting from within makes employees feel more positive about their employer. This feeling can make them less likely to look for jobs outside the company, even when the job market is strong.
The researchers predicted that employees who were promoted from within would feel less threatened about their jobs and more supported by the organization. This would make them less likely to leave, even in a strong job market.
To test these ideas, the researchers did two studies. The first was a long-term field study with 11, 072 restaurant managers. These managers were either promoted or hired into their roles around the time the pandemic started and the job market became strong. The second study was an experiment that mimicked the conditions of the field study. It looked at the psychological reasons behind why internal sourcing might help keep employees.
The results of these studies showed that promoting from within can indeed help keep employees from leaving, even in a strong job market. This is because these employees feel more supported and less threatened by their jobs.
However, it's important to think critically about these findings. While promoting from within can be beneficial, it's not a one-size-fits-all solution. Companies need to consider other factors, like the overall work environment and employee satisfaction. Moreover, the pandemic created a unique situation that might not be replicated in normal times. So, while these findings are interesting, they should be taken with a grain of salt.
The research also highlights the importance of understanding the psychological factors at play. Employees' perceptions of their jobs and their employers can greatly influence their decisions to stay or leave. This is something that companies should keep in mind when thinking about employee retention strategies.
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questions
If internal sourcing is so great, why did the pizza not deliver itself?
What are the potential long-term effects of internal sourcing on employee morale and organizational culture?
How might the findings from this study be applied to other industries or sectors beyond the restaurant industry?
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