The Missing Voices in Opinion Summaries

You're trying to understand a big discussion, like the one about COVID-19. You read a summary, but it feels off somehow. That's because the summary might be leaving out important views. Researchers have noticed that even when opinions are pretty close, they don't always get a fair shake. It's like being at a gathering where only a few people do all the talking. Interestingly, tools like BART and ChatGPT do a better job of including different perspectives. So, we need to ask ourselves: is it fair to listen to just one side of the story? Some tools are not as good at this. They might give more weight to the majority opinion, leaving out the minority views. This is a problem because every voice counts, right? Researchers are working on improving these tools to make sure all voices are heard. It's not just about fairness, though. Hearing all sides can also help us understand a situation better. Think of it like putting together a puzzle. Each piece, no matter how small, is important to see the whole picture. Looking ahead, we need to make sure our tools and summaries are doing a better job of including all voices. After all, every opinion has value and can help us learn something new.