HUMAN CENTERED DESIGN

A big city hospital tested a new way to help patients who have been hurt or scared. The plan is called Trauma‑Informed Care, or TIC for short. It says staff should treat everyone with care and avoid making them feel unsafe again. The hospital had a pilot program. They taught doctors, nurse

The idea of focusing on the needs of mothers during pregnancy and childbirth is a hot topic. This approach is known as human-centered design (HCD). HCD is about making sure that the care given to mothers is not just clinically sound but also feels right to them. The goal is to make the whole experie