The Ritz-Carlton: A Game Changer for Downtown Cleveland

Downtown Cleveland has seen a lot of changes over the years. One of the big moments was when the Ritz-Carlton opened its doors in 1990. This wasn't just any hotel; it was a luxury spot that brought a whole new vibe to the city. Back then, downtown Cleveland didn't have many high-end hotels. The Ritz-Carlton was a game changer. It wasn't just about fancy rooms; it was about how the city saw itself. The hotel became a symbol of Cleveland's growing confidence. The Ritz-Carlton wasn't the first luxury hotel in the U. S. , but it was one of the few in Cleveland at the time. It was a big deal. The hotel chain started way back in the late 1800s in Paris. By the time it came to Cleveland, it was already a well-known name. The Cleveland location was part of the Tower City Center complex. It was a $35 million project, and yes, there was some controversy about the funding. But in the end, it brought a world-class hotel to the city.Over the years, the Ritz-Carlton has hosted some big names. Athletes, entertainers, and other VIPs have stayed there. The hotel is known for its privacy and top-notch service. It's not just for out-of-town visitors, though. Locals come for special events like weddings and holiday teas. The hotel has a way of making people feel special, whether they're staying overnight or just popping in for a drink. The Ritz-Carlton has gone through a lot of changes over the years. Restaurants have come and gone, and the indoor pool was taken out. But the hotel has always found a way to stay relevant. In 2017, it had a big remodel. And now, they're already planning the next one. The hotel's management says they never rest on their legacy. They're always looking for ways to improve. One of the things that makes the Ritz-Carlton special is its employees. They're known for going above and beyond to make guests happy. From fixing shoes to flying in specialty cakes, they do it all. The hotel even empowers its staff to spend up to $2, 000 per guest to enhance the experience. It's a lot of money, but the hotel believes it's worth it. And so far, it seems to be working. For 35 years, the Ritz-Carlton has been a staple in downtown Cleveland. And it looks like it's here to stay.