TECHNOLOGY

When the Internet Stops: How One Glitch Caused Chaos

USATue Oct 21 2025

Early Monday Morning Chaos

Waking up to a world where your favorite apps and services are suddenly gone. That's what happened early Monday morning when Amazon Web Services (AWS) had a major outage. AWS supports millions of websites, so when more than 100 of its services went down, it caused a ripple effect across the internet.

Impact on Daily Life

People couldn't use:

  • WhatsApp
  • Venmo
  • Hulu
  • Starbucks app

Airports in Chaos

Airports were especially chaotic. United and Delta's apps were down, making it hard for travelers to check in. Long lines formed, and some flights faced minor delays. This happened just as airports are already struggling due to a government shutdown and a lack of air traffic controllers.

Timeline and Cause

  • Start Time: Around 3 am ET
  • End Time: At least 10 am ET

AWS is still figuring out what went wrong, but it seems to be related to a problem with their database service. This issue affected other services that rely on the same infrastructure.

Previous Incidents

This isn't the first time a major outage has caused widespread disruption. Last year, a different outage caused by Crowdstrike led to thousands of flight cancellations and cost Delta $500 million. These incidents highlight how dependent we are on a few companies to keep the internet running smoothly.

Fragility of Internet Infrastructure

When a small glitch can cause such big problems, it's a reminder of how fragile our internet infrastructure can be. It's something we often take for granted, but outages like this show just how much we rely on these services.

questions

    If AWS is having a bad day, should we send them a virtual hug or just hope they fix it quickly?
    Are there any hidden agendas behind the frequent outages of major cloud service providers?
    Is it just me, or did the AWS outage make my coffee taste worse this morning?

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