A beloved local spot, Butler and the Board, is shutting down at the end of December. The owners, Jeff and Cathy Butler, shared the news on Instagram, mentioning their lease is up and they are ready for a new chapter. This small business, located at 103 Forest St. , was known for its handcrafted cha
In a bank, a teller scolded a customer for not filling out a deposit slip correctly. The man calmly took the criticism, joking that he was used to it from his teenagers at home. This small story shows how important it is to treat customers with respect. Good customer service is key to any business'
Fast-casual restaurants are in a bit of a pickle. People are spending less, and that means fewer customers walking through the doors. To fight this, many chains are turning to loyalty programs. These programs, which offer discounts and special perks, have become a key tool for keeping customers enga
