Feb 11 2026BUSINESS
New Ways to Connect: How a Classic Brand is Personalizing Every Customer Touch
"L. L. Bean, the well‑known outdoor shop that started in 1912, is shaking up its customer service by teaming up with a tech company called Amperity. The goal? To make every shopper feel understood and to keep people coming back. The partnership replaces old software that made it hard for teams to s
reading time less than a minute
